Troubleshooting

Strip, PSU or controller gets hot

4 checks, sorted by how often they are the cause. For all WLED controllers with ESP32.

Check in this order: the most common and simplest cause comes first. Usually the cause is found after two or three steps.

Most common cause
Strip on an aluminium profile? Dense strips give off a lot of heat. Without an aluminium profile LEDs age faster and discolour. Always use a profile on wood or plastic.

Guided check, step by step

Check 1 of 4

Strip on an aluminium profile?

Dense strips give off a lot of heat. Without an aluminium profile LEDs age faster and discolour. Always use a profile on wood or plastic.

Check 2 of 4

PSU large enough?

Power at full white plus 20 % headroom. A PSU at its limit gets hot and shuts down. Plan ventilation for built-in PSUs.

Check 3 of 4

Too much current through the controller?

Terminals and tracks have limits (e.g. 4336-616: 10 A per output). With more current power the strip directly from the PSU, controller only data + GND.

Check 4 of 4

Terminals tight, cross-section right?

Loose screw terminals and thin cables get warm. Tighten them and have the cross-section chosen by current and length (qualified electrician).

Safety
Disconnect the PSU from mains before working on cables. Work on the 230 V side only by a qualified electrician.

Further help

For business
Not solved? LED-Emotion’s WLED support (typically 30 minutes via remote or phone) usually finds the cause right away: request support · +49 5132 8305530.

Other problems